Terms

Terms, Refund Policy & Medical Disclaimer

These terms explain the public scope of Chatora Coach and Moves n Stretch services. By choosing a plan, workshop, assessment, or coaching support, you agree to use the service responsibly and to share accurate information about your goals, routine, health context, and limitations.

Coaching scope

Chatora Coach and Moves n Stretch provide nutrition habit coaching, Portion Sahi guidance, workout guidance, movement education, accountability, postpartum recovery education, and support routing. Services are not a substitute for medical diagnosis, treatment, physiotherapy, mental-health care, emergency care, or prescribed medical advice.

Medical and postpartum disclaimer

If you have pain, bleeding, pelvic heaviness, severe weakness, dizziness, surgical complications, pregnancy/postpartum concerns, chronic disease, medication changes, diabetes, thyroid issues, BP concerns, PCOS, injury, or any medical condition, consult your doctor or qualified healthcare provider before making nutrition, exercise, or recovery changes.

Postpartum pages, workshops, and coaching conversations are for education and awareness only. They do not diagnose diastasis recti, pelvic-floor conditions, prolapse, scar complications, pain causes, or any medical condition. Urgent or worsening symptoms should be reviewed medically.

Plan selection and client responsibility

Plan recommendations are based on the information you share. You are responsible for disclosing relevant health history, symptoms, injuries, pregnancy/postpartum stage, food restrictions, medication guidance, schedule limitations, and doctor restrictions before starting.

Payments, activation, refund, and cancellation

Payment confirms intent to begin the selected service. A plan, workshop, or assessment is considered activated once onboarding, scheduling, access, planning, or workshop registration begins. Activated services are non-refundable unless the business provides a specific written exception.

If a payment was made by mistake, duplicate payment was received, or the wrong service was selected, contact the team as soon as possible before onboarding or access begins. Any change, transfer, pause, or exception must be confirmed in writing.

Plans include one pause per plan: up to 15 days for Standard, up to 30 days for Premium. Pause dates must be confirmed in writing before pausing, not after.

Results disclaimer

Results vary by starting point, adherence, health status, sleep, stress, training setup, nutrition, medical factors, schedule, support level, and consistency. Chatora Coach does not use unverified success-rate claims or guarantee identical results, weight loss, symptom reduction, pain relief, medical improvement, or transformation outcomes for every client.

Proof, testimonials, and screenshots

Client photos, screenshots, names, health details, and transformation stories are used only with permission. Sensitive journeys may be anonymized, blurred, or summarized to protect privacy.

Contact

For plan questions, refund/cancellation questions, privacy concerns, or support routing, contact movesnstretch@gmail.com or message us on WhatsApp.